Impact Orchestrator

Business Case for Digital Platforms and Ecosystems

Organisations are often faced with different contexts, circumstances, constraints, challenges, opportunities and trade-offs.

As a result, the case and justification of and for Digital Platforms and Ecosystems differs across organisations.

Organisations should develop business cases that advocate for the business transformation to adopting business models.

The business cases can be kept very simple, with logic being sufficient as a baseline to justify organisation change.

When crafting the business cases, the critical pillars for include the following:

  • The customers are changing and evolving towards rapid digital adoption and usage with customers increasingly preferring to deal with organisations that are embracing digital, offering flexibility and convenience in interactions and transactions.
  • The velocity with which the technology landscape is changing poses as threats one side of the coin, opportunities on the second side of the coin and the enablement on the third side of the coin.
  • The fourth industrialisation has introduced new inventions, innovations, creativity that have caused organisations across different industries to consider and adopt these forces to reshape their organisations. The competitive landscape is putting pressure on organisations.
  • Competition is no longer coming from organisations in the same industry alone but rather from across different industries. Without adopting the transformation, an organisation can easily find itself without a market and customers.
  • Agility is required in the modern-day business as the needs, wants and preferences for customers are constantly changing.
  • Capital and operational efficiencies can be achieved through adopting Digital Platforms and Ecosystems thus improving the return on investment for all the stakeholder communities albeit measured differently.
  • The maturity of traditional markets often leads to plateaued growth and in some instances lead to diminishing or declining marginal returns.

Impact Orchestrator works with organisations to develop their business cases.

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